Cookie Policy
Last updated: March 10, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or smartphone by a website when you visit it. In addition to cookies, websites also use similar technologies such as local storage, session storage, and pixels (hereinafter collectively referred to as "cookies", unless otherwise stated). These technologies enable the website to remember information about your visit, making your next visit easier and the website more useful to you.
2. Data Controller
The data controller for the processing of your personal data via cookies on this website is CleaningPro. You can reach us by email at info@cleaningpro.be. For complete information on how we process your personal data, please refer to our privacy policy.
3. Cookie Categories
We use the following categories of cookies on our website:
3.1 Strictly Necessary Cookies
These cookies are essential for the basic functionality of the website. Without these cookies, the website cannot function properly. In accordance with the Belgian implementation of the ePrivacy Directive (Article 129 of the Act on Electronic Communications), these cookies do not require consent as they are strictly necessary for the provision of the service you have expressly requested.
3.2 Functional Cookies
Functional cookies remember your preferences and choices to improve your user experience. These cookies are not strictly necessary for the website to function but enhance its functionality and personalisation. The placement of functional cookies requires your prior consent.
Currently, CleaningPro does not use any functional cookies. Language preference is determined via the URL path and is not stored using a cookie.
3.3 Analytics Cookies
Analytics cookies help us understand how visitors use our website so that we can improve it. These cookies collect information about website usage in an anonymised manner. Analytics cookies are only placed after you have given your explicit consent.
3.4 Marketing Cookies
CleaningPro does not currently use any marketing cookies. Should we introduce marketing cookies in the future, we will update this cookie policy and request your explicit consent before placing such cookies.
4. Overview of Cookies Used
Below you will find a detailed overview of all cookies used on our website:
Strictly Necessary Cookies
| Cookie Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
theme | CleaningPro | Stores your preference for dark or light display mode | Strictly Necessary | Persistent (localStorage) |
cookie-consent | CleaningPro | Stores your cookie consent choice | Strictly Necessary | 12 months (localStorage) |
cookie-preferences | CleaningPro | Stores your granular cookie category preferences | Strictly Necessary | 12 months (localStorage) |
Functional Cookies
| Cookie Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| None currently | — | — | — | — |
Language preference is managed via the URL path (e.g., /nl/, /fr/, /en/) and is not stored using a cookie.
Analytics Cookies
| Cookie Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number as an identifier | Analytics | 2 years |
_ga_* | Google Analytics | Maintains session state and collects usage statistics | Analytics | 2 years |
Important: Google Analytics is only loaded after you have given your explicit consent. IP anonymisation is enabled, meaning your IP address is anonymised before it is sent to Google.
5. Your Consent
In accordance with Belgian legislation on electronic communications (Article 129 of the Act of 13 June 2005) and the recommendations of the Data Protection Authority (GBA/APD), we apply the following consent mechanism:
- On your first visit to our website, a cookie banner is displayed with three equal options: "Accept All", "Decline All", and "Manage Preferences".
- The "Accept" and "Decline" buttons are presented with equal visual weight. No "dark patterns" are used to influence your choice.
- You can change your cookie preferences at any time via the cookie settings at the bottom of the website.
- No non-essential cookies are placed before your consent has been obtained.
- Strictly necessary cookies do not require consent and cannot be disabled, as they are essential for the basic functionality of the website.
6. Managing Cookies via Your Browser
In addition to the cookie settings on our website, you can also manage or delete cookies via your web browser settings. Below are instructions for the most commonly used browsers:
- Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data.
- Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data.
- Safari: Go to Preferences > Privacy > Manage Website Data.
- Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.
Please note: Blocking all cookies may affect the functionality of our website and other websites. Certain features may not be available if cookies are disabled.
7. Third-Party Cookies
Our website currently only uses third-party cookies via Google Analytics, and only if you have given your consent. Google may process the data collected via cookies in accordance with its own privacy policy.
For more information on how Google processes data, please refer to Google's privacy policy: https://policies.google.com/privacy.
8. Changes to This Cookie Policy
CleaningPro reserves the right to modify this cookie policy at any time, for example as a result of legislative changes, new cookies, or modifications to the website. The date at the top of this policy indicates when it was last updated. We recommend that you consult this cookie policy regularly so that you remain informed of any changes.
9. Contact
Do you have questions about this cookie policy or about the use of cookies on our website? Please contact us at info@cleaningpro.be.
For complete information on your rights regarding the processing of your personal data, please refer to our privacy policy.
If you believe that your rights are not being respected, you may file a complaint with the Belgian Data Protection Authority (GBA/APD):
- Data Protection Authority (GBA/APD)
- Rue de la Presse / Drukpersstraat 35, 1000 Brussels
- Phone: +32 (0)2 274 48 00
- Email: contact@apd-gba.be
- Website: www.dataprotectionauthority.be